Agreement & Service Protocols
Once an order has been placed and confirmed, it is considered final and non-cancellable. No cancellation requests will be entertained after the order is confirmed.
In the cancellation of project by the client for any service, a non-refundable fee will apply. The client remains responsible for this charge, regardless of the reason for cancellation.
Any outstanding balance or dues in the client's account must be cleared within the specified time period as outlined in the agreement. Failure to settle the payment within the given time will result in interest charges.
The client is entitled to a limited number of changes and revisions as specified in the agreement. Additional changes or reworks beyond the specified number may incur extra charges.
All payments must be made according to the agreed schedule. If payment is not received within the specified timeframe, interest will be charged on the overdue amount.
A 50% advance payment is required upon order confirmation. The remaining balance must be paid upon delivery of the final product.
By working with PIXPEA STUDIO, the client agrees to all terms and conditions outlined above.